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FREQUENTLY ASK QUESTIONS

About Hello

Hello is a new travel industry player that is breaking the mold for how packaged vacations are planned and purchased. T he only online booking company with a “book now, travel anytime” policy, Hello offers unprecedented flexibility. Travelers can visit our website to select the vacation package that best suits their style, personality and preferences. Options are available with different themes and currently, include accommodations at a variety of five-star, all-inclusive Catalonia Hotels & Resorts properties in the Dominican Republic and Mexico. Once a trip is selected and purchased, travelers have one year to travel. Along with each package, Hello customers also receive round-trip airport transfers and one year of exclusive perks and incentives, including discounted rates on more than 80,000 hotels, leading cruise lines and car rentals. Say Hello to a seamless, never-before-seen booking process and the chance to travel the world at the best prices on the market! Hello is making traveler’s dreams come true at the click of a button..
When you buy a Hello pack, an access key will be automatically sent to your email address, which you can then use to access the private area of the website and the world of Hello. Once there, you can reserve your accommodation and experiences included in the pack. In addition, you can organize your vacation at the best market price by making reservations with more than 80 thousand hotels around the world, major cruise lines, airlines and much more.

Booking and Products

You can access the world of Hello by using the username and password sent to your email address once payment is made. Don’t forget to explore our welcome package, which explains in detail how to get the most out of the amazing experiences the world of Hello offers.

Contact and Support

 

Due to the price and the conditions of the pack, you are only able to purchase one pack per person.

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